Please note as of Jan 1 2003, we have discontinued our DOS version and have dropped the support as of Jan 2004. If you are still using the  DOS version you may upgrade to our latest .NET version. We  will transfer your existing transactions and customers  at no extra charge.  To purchase upgrade, click on the following link. 

http://www.computersystemsint.com/products/tms_upgrades.shtm

Critical GST/HST information For Canadian Customers

In the 2007 federal budget, the Canadian government announced a 1% reduction in the GST and HST rates, effective January 1, 2008. The new GST rate will be 5% and the HST rate will be 13%.

You will need to update the GST and HST sales tax rates in your Tax table. To help you prepare for this change, please read the following newsletter issue: http://www.computersystemsint.com/newsletter/newsletter_dec07.htm

Remote Login 

If you need help, and you would like us to access your system,  use the following link to run our remote support program.  We will then be able to access your system bypassing any firewalls.

Please make sure our support staff is expecting your support request to accept the invitation.

Help Desk 1

http://www.computersystemsint.com/download/help1.exe

Help Desk 2

http://www.computersystemsint.com/download/help2.exe

Help Desk 3

http://www.computersystemsint.com/download/help3.exe

Help Desk 4

http://www.computersystemsint.com/download/help4.exe

Help Desk 5

http://www.computersystemsint.com/download/help5.exe

Support Options

• Help Desk Support to report Bugs, Ask Questions, Make Suggestions

• FAQ

• New Release Notes

• Support Agreement

• Windows Live Messenger , use computersystemsint@hotmail.com to chat live.

We believe that having your business is both a privilege and a responsibility. We hope to maintain that business by providing you with the best possible service.

In order to help you to concentrate on your business, it is crucial that CSI provides first class support that complement our information system solutions. Click here to view our support program.

We would like to ensure that you continue to operate your system smoothly and take advantage of the latest upgrades.

We have made our support fee the lowest in the industry (as low as .78c per day), in order to encourage all of our customers to sign up, and protect their investment.

The support fee will be used towards development of new features and enhancement in order to keep up with the latest technology and business changes in the industry. The support gives you the following privileges:

(a)    Diagnosing Software failures and assistance;

(b)    Correcting Software defects;

(c)    Unlimited Toll-free, online and internet assistance;

(d)    Periodic Updates including bug fixes and enhancements;

(e)    Access to our emergency support line during off-shift hours

(f)     Database Maintenance, and backup

Should you wish to sign up, simply  visit our website and purchase the support package using our secure website and download upgrades automatically to your system whenever there is a new upgrade. http://www.compsysint.com/products/tms_support.shtm

You should be able to find answers to most of your support questions under FAQ, or Bugs links. Please check these links for possible solutions to your problem.

Free International Phone Calls

If you like to call our office from overseas for free and have internet connection, you may install Skype system, and call our office. Our Skype userid is ComputerSystemsint. 

To download Skype, click on the following link http://www.skype.com/helloagain.html

Add ComputerSystems to your contact name, then make the call. 

If you have Windows Live Messenger, you may chat using our messenger userid  computersystemsint@hotmail.com

You need a Microphone and speakers to make the phone call.

Our office hours are Monday To Friday 9:00AM to 6:00PM Eastern Standard Time.